Here at Hong’s Auto Service we have been dedicated to building trust, providing quality and reliable services to the community for the last 42 years. From oil changes to full engine and transmission diagnostics, we do it all with zero hidden fees and honest guidance. Give us a call today for questions or an upfront quote.
Frequently Asked Questions
Got questions? We’ve got answers. Here are some common inquiries about our services, warranties, and shop policies.
What services do you offer?
We provide a full range of auto repair and maintenance services, including oil changes, brake repairs, diagnostics, tune-ups, and fluid flushes. Check out our Services Page for a complete list.
Do you work with all car brands?
Yes. Whether you drive an import, domestic, sedan, SUV, truck, or hybrid, our technicians have the diagnostic tools and equipment to service your vehicle.
What happens if I have an issue after my repair?
We stand behind all of our workmanship. If something doesn't feel right after you leave our shop, bring your vehicle right back and we will make it right.
Do I need an appointment, or do you accept walk-ins?
Walk-ins are always welcome, though scheduling in advance helps reduce wait times on routine maintenance and comprehensive diagnostic checks.
Are your mechanics certified?
Yes, our team consists of trained, certified automotive professionals with years of hands-on mechanical and computerized diagnostic experience.
Do you offer warranties on parts and labor?
Yes, we back our services with warranties on both qualifying parts and labor. Contact us directly for coverage details on your specific repair.
What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, Discover, AMEX), contactless digital payments, and cash.
What are your operating hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 1:00 PM. We are closed on Sunday.