About Us
For years, we've been providing top-quality auto repair services with honesty, expertise, and a customer-first approach.
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Contact Us
619-265-0635
Address
5312 El Cajon San Diego CA 91945
Operation Hours
Monday to Friday - 8am to 5pm
Saturday - 8am to 1pm
Contact Us
The Auto Repair Industry is Full of B.S. (Bad Service).
Overpriced repairs. Hidden fees. Poor service. We’ve seen it all. That’s why we do things differently—with fair pricing, expert mechanics, and no surprises.

Here’s what real customers have experienced:
  • More than 80% of drivers have been told they need a repair they didn’t actually need.
  • Over 60% of customers say they were charged extra fees they weren’t informed about.
  • Nearly 40% of car owners suspect their mechanic used cheap, unreliable parts.
  • 55% of customers report their repair took significantly longer than promised.
  • Only 1 in 3 customers say they fully understood their final bill.
Here at Hong’s Auto Service we have been dedicated to building trust, providing quality and reliable services to the community for the last 30 years. From oil changes to transmission services, we do it all. Give us a call today for questions or quotes about our services.

Frequently Asked Questions

Got questions? We’ve got answers! Here are some common inquiries about our services, policies, and what makes us different.
What services do you offer?
We provide a full range of auto repair and maintenance services, including oil changes, brake repairs, diagnostics, and more. Check out our [Services Page] for a complete list.
Do you work with all car brands?
Absolutely! Whether you drive a sedan, SUV, truck, or hybrid, our team is equipped to handle repairs and maintenance for all makes and models.
What happens if I have an issue after my repair?
Just bring your vehicle back, and we’ll take care of it—no hassle, no extra charges if it falls under our guarantee.
Do I need an appointment, or do you accept walk-ins?
We welcome both! Walk-ins are always accepted, but scheduling an appointment ensures faster service and minimal wait time.
How do I contact customer service?
You can reach us via phone, email, or through our online contact form. Visit our [Contact Page] for details.
Are your mechanics certified?
Yes! Our technicians are certified professionals with years of experience and ongoing training to stay up to date with the latest automotive technology.
Do you offer a warranty on parts and labor?
Yes! we stand behind our work. Please give us a call for more details.
Do I need to bring proof of service for a warranty claim?
It helps, but we keep digital records of every service, so we can easily verify and assist you.
What payment methods do you accept?
We accept cash, credit/debit cards, and digital payments.
What are your operating hours?
We are open [Monday–Friday: 8am-5pm and Sat 8am-1pm.